At Cleanwell High Pressure Washers Ltd we are committed to protecting and respecting your privacy. This policy explains how, when and why we collect personal information and how we use it and keep it secure.
Who is collecting your data?
We are Cleanwell High Pressure Washers Ltd registered in England, No: 01712266. Our registered address is Unit 12A Apsley Industrial estate, Kents Avenue, Hemel Hempstead, Hertfordshire HP3 9XH and main phone number is 01442 263552. For general enquiries, please email admin@cleanwell.co.uk.
What information is being collected, and when?
When customers purchase a pressure washer, parts or we carry out a service, we collect their name, postal address, contact phone numbers, email addresses.
When customers make enquiries on our website, we collect their name, email address and phone number, which is added onto our client database.
We collect email addresses so that we can send out invoices, statements & literature, however people ask if they wish to receive these by this method and we only send to those that opt into receiving email communication from us.
Why is the data being collected?
We collect your data for a few reasons:
- Invoicing
- Statements
- Literature
Who will it be shared with?
We will only share your details with third parties for servicing requirements. We will not share your information with third parties for marketing purposes.
How do we store your data?
We store all client information on our secure database that is password protected, which is backed up to an encrypted, password protected cloud storage system.
How long will your data be kept for?
Your data will be kept securely until you notify us that you no longer wish to receive our communications.
How you can access and update your information?
You are able to view the data we hold on you at any time by contacting our administration team on 01442 263552 or admin@cleanwell.co.uk.
We are committed to ensuring the accuracy of your information, and regularly check the details we have are correct. If you change any details that we hold, please notify us by either phone on 01442 263552 , email admin@cleanwell.co.uk or write to us at Unit 12A Apsley Industrial Estate, Kents Avenue, Hemel Hempstead, Hertfordshire. HP3 9XH.
Your choices
You have the right to determine whether or not you wish to receive information from us. If you do not wish to receive communications from us by post, email or phone, in the first instance.
You can also change how you would like us to contact you by letting the administration team know.
If you would like us to delete all your contact information, please contact the administration team at admin@cleanwell.co.uk or on 01442 263552.
If you want to complain about communications you receive from us, you can email us admin@cleanwell.co.uk or call us at 01442 263552. If you think that we have misused your data, you can also complain to the Information Commissioner's Office at any time.
